Customer Service Rep
Oakland, CA Temporary $30.00 - $30.00/hr Onsite

Job Description

Temporary Retail Sales Associate

every Saturday - Schedule: 10:30 a.m. - 5:00 p.m.

Salary = $29.91 per hour

Position Duties and Responsibilities

  • Greet and welcome visitors; offer helpful directions to a variety of offerings.
  • Match offerings to the interests and needs of our guests to sell admission and program tickets, memberships, and merchandise through multiple electronic point-of-sale systems.
  • Offer personalized welcoming experiences that promote belonging and empower participation and connection.
  • Provide accurate information and answers in a timely manner about exhibitions, programs, facility usage and events to all visitors, document visitor comments and inquiries in appropriate systems
  • Serve as an advocate for the visitor while simultaneously promoting the welfare of the museum; communicate with a variety of visitors with diverse interests and abilities to ensure a positive museum experience, resolve visitor complaints to the mutual satisfaction of the visitor and the museum
  • Serve as greeter, event check-in person, ticket-taker, and/or usher at museum-sponsored or private event programs

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Reference: JN -122025-411082